Terms of Use

Last Revised Date: April 7, 2026

1. Overview

  • This website, www.eatartemis.com (the "Website"), is operated by Artemis Food, Inc. ("Company," "Artemis," "we," "us," "our").
  • The Website and any content, tools, features, services, and functionality offered on or through it are the "Services."
  • By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
  • "You" and "your" mean you as the user of the Services. Any new features or tools added to the Services are also subject to these Terms.
  • We may modify these Terms from time to time and update the Last Revised Date above. If changes are material, we will use reasonable efforts to notify you (for example, by email or a notice on the Website). Your continued use after posting means you accept the updated Terms.
  • Section 11 contains an arbitration clause and class action waiver. By agreeing to these Terms, you:
    • agree to resolve disputes through binding individual arbitration, and
    • waive any right to participate in class actions, class arbitrations, or representative actions. You may opt out as explained in Section 11.

2. Who May Use the Services

  • You must be 13 years of age or older and reside in the United States or its territories.
  • Minors under the age of majority but at least 13 may use the Services only if a parent or legal guardian accepts these Terms on their behalf.
  • Children under 13 are not permitted to use the Services.
  • By using the Services, you represent and warrant that you meet these eligibility requirements.

3. User Accounts

  • To access certain features of the Services, you may need to create an account ("Account"). You agree to provide accurate, complete, and current information and keep it updated.
  • You are solely responsible for all activity on your Account and for safeguarding your password.
  • Notify us immediately at guide@eatartemis.com if you know or suspect unauthorized use of your Account or a compromise of your password.

4. Orders for Products or Services

4.1 Orders; Payments

  • The Services allow you to purchase certain food products and other offerings (the "Offerings").
  • You agree all information you provide in connection with a purchase—including payment information—is accurate, current, and complete, and that you have the legal right to use the payment method provided.
  • We may, with or without notice:
    • discontinue, modify, or limit the quantity of any Offerings, and
    • refuse, cancel, or limit any order for any reason.
  • When you place an order, you agree to pay the listed price and all applicable taxes, shipping, and handling fees (the "Full Purchase Amount") and authorize us to charge your payment method. Orders are processed only after full payment. All currency references are U.S. Dollars unless stated otherwise.

4.2 Food and Medical Disclaimer

  • Information on the Website is for general informational purposes only and is not medical or nutritional advice.
  • Artemis Foods, Inc. does not claim that its products diagnose, treat, cure, or prevent any disease.
  • Refer to ingredient and nutrition information on each product for specific details.

4.3 Subscription Payment

  • Some Offerings may be purchased on an automatically renewing subscription basis ("Subscription"). Renewal frequency can be selected at checkout.
  • By purchasing a Subscription, you acknowledge and agree that:
    • your Subscription will automatically renew at the frequency you selected and at the then-current price;
    • your payment method will be charged at the start of each renewal period for applicable fees and taxes; and
    • we may store and continue billing your payment method to avoid interruption.
  • We may change Subscription plans or pricing with reasonable notice as required by law.

4.4 Subscription Management, Renewal, and Cancellation

  • To avoid future charges, cancel before the start of the next renewal period.
  • Manage or cancel via the "Manage Your Subscription" link at the bottom of any page or through the applicable subscription customer portal.
  • Cancellations take effect at the end of the current billing cycle. You will receive products for the remainder of the cycle and will not be charged again once cancellation is effective.
  • Subscriptions are billed in advance; cancellation does not entitle you to a refund for the current period.

4.5 Promotional Codes

  • Promotional codes, discounts, referral offers, or similar incentives ("Promotional Codes") must be used per their specific terms.
  • Unless expressly permitted, Promotional Codes may not be sold, duplicated, transferred, posted publicly, redeemed for cash, or combined with other offers.
  • We may disable or revoke Promotional Codes at any time without liability.

4.6 Prices and Changes

  • We strive for accurate pricing and product information, but errors may occur.
  • If an Offering is listed incorrectly, we may cancel or refuse orders placed in connection with the incorrect listing and issue a refund if you were charged.

4.7 Order Acceptance; Shipment

  • An order confirmation does not constitute acceptance.
  • We may accept or decline orders for any reason. If we cancel after charging your payment method, we will issue a refund for the billed amount.
  • Title and risk of loss for physical products transfer to you upon delivery of the shipment to our carrier.

4.8 30-Day Satisfaction Guarantee

  • If you are not satisfied, you may request a refund within 30 days of delivery.
  • Start a refund by contacting Guide@eatartemis.com with your order number. Our team will follow up to process your refund.
  • Refunds are issued to the original payment method once processed. Returns of food products are not required, though we may request photos or additional information.

4.9 No Delivery to Children

  • Do not provide the personal information of anyone under 13 for shipping, delivery, or any other purpose.

5. Location of Our Privacy Policy

  • Our Privacy Policy describes how we collect, use, share, and protect information about you when you use the Services.
  • Your access to and use of the Services is conditioned on your agreement to our Privacy Policy, which is incorporated by reference.
  • Privacy Policy: www.eatartemis.com/policies/privacy-policy

6. Rights We Grant You

6.1 License Grant

  • Subject to your compliance with these Terms, Artemis Foods, Inc. grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for personal, non-commercial use.

6.2 Restrictions

You may not do any of the following unless prohibited restrictions apply by law or we give written permission:

  • copy, reproduce, distribute, publicly display, or create derivative works based on the Services or any content;
  • reverse engineer, decompile, tamper with, or disassemble any part of the Services;
  • remove or alter any copyright, trademark, logo, or other proprietary notices;
  • use robots, spiders, scrapers, crawlers, or other automated systems to extract data;
  • use the Services for any commercial purpose, including advertising or marketing to other users;
  • interfere with or disrupt the Services or related servers or networks;
  • attempt to gain unauthorized access to the Services, other users’ accounts, or Artemis systems;
  • introduce viruses, malware, or other harmful technology;
  • bypass or interfere with security measures or access restrictions; or
  • access or use the Services in any manner not expressly permitted by these Terms.

7. Third‑Party Services and Materials

  • The Services may display, include, or provide access to content, data, information, applications, tools, or materials provided by third parties ("Third‑Party Materials"), as well as links to third‑party websites or services.
  • Artemis Foods, Inc. is not responsible for examining or evaluating, and does not warrant or endorse, Third‑Party Materials or third‑party websites or services.
  • Your use of third‑party products, services, or websites may be governed by separate terms and policies of the applicable third party.

8. Disclaimers

  • YOUR ACCESS TO AND USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES AND ALL CONTENT AND OFFERINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARTEMIS FOODS, INC. AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND PARTNERS (THE "COMPANY ENTITIES") DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.
  • WITHOUT LIMITATION, THE COMPANY ENTITIES DO NOT WARRANT THAT:
    • THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE;
    • THE SERVICES WILL BE COMPATIBLE WITH ANY DEVICE, SYSTEM, OR SOFTWARE;
    • INFORMATION OR CONTENT PROVIDED IS ACCURATE, COMPLETE, CURRENT, OR RELIABLE;
    • DEFECTS OR ERRORS WILL BE CORRECTED; OR
    • YOUR USE OF THE SERVICES WILL RESULT IN ANY PARTICULAR OUTCOME.
  • NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY MADE IN THESE TERMS.

9. Limitation of Liability

  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST REVENUE, PROFITS, DATA, BUSINESS INTERRUPTION, OR OTHER COMMERCIAL LOSS, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES OR ANY OFFERINGS.
  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE COMPANY ENTITIES FOR ANY CLAIM WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO ARTEMIS FOODS, INC. FOR THE OFFERINGS DURING THE SIX (6) MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
  • SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IF THOSE LAWS APPLY, THE COMPANY ENTITIES’ LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED.

10. Indemnification

  • You agree to defend, indemnify, and hold harmless the Company Entities from and against any and all claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising out of or related to:
    • your violation of these Terms or any law or regulation;
    • your violation of any rights of any third party;
    • your access to or use of the Services or Offerings; or
    • your negligence or willful misconduct.
  • We may assume the exclusive defense and control of any matter subject to indemnification; you agree to cooperate with us in that defense.

11. Arbitration and Class Action Waiver

11.1 Informal Resolution First

  • Before initiating arbitration or any legal proceeding, contact Guide@eatartemis.com to attempt to resolve any dispute, claim, or controversy (a "Dispute") informally.

11.2 Agreement to Arbitrate

  • If not resolved informally, Disputes will be resolved by binding individual arbitration administered by JAMS under the then‑current JAMS Rules. A single arbitrator will preside. Judgment may be entered in any court of competent jurisdiction.

11.3 No Class Actions

  • ARBITRATION WILL TAKE PLACE ONLY ON AN INDIVIDUAL BASIS. CLASS ACTIONS, CLASS ARBITRATIONS, AND REPRESENTATIVE ACTIONS ARE NOT PERMITTED.

11.4 Location and Format

  • Arbitration may be conducted remotely unless both parties agree otherwise. If an in‑person hearing is required, it will take place in the county of your residence or another mutually agreed location.

11.5 Opt‑Out

  • You may opt out by sending written notice to Guide@eatartemis.com or by mail to: Artemis Foods, Inc., 1022 Sidonia St., Encinitas, CA 92024 within thirty (30) days after you first agreed to these Terms. Include your full name, mailing address, and a clear statement that you opt out of arbitration. If you opt out, Artemis Foods, Inc. is also not bound by this arbitration agreement.

11.6 Small Claims Court

  • Either party may bring an eligible claim in small claims court on an individual basis.

11.7 Exceptions

  • Either party may seek injunctive or other equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or proprietary rights.

11.8 Governing Law

  • These Terms and any Dispute are governed by the laws of the State of Delaware, without regard to conflict‑of‑laws principles.

12. Additional Provisions

  • SMS Messaging and Phone Calls. If you provide a telephone number, Artemis Foods, Inc. may contact you by phone or text for transactional purposes related to orders or Subscriptions. You may also receive marketing texts if you opt in. Message and data rates may apply. Frequency varies. Reply "STOP" to opt out of marketing texts; reply "HELP" for help or contact Guide@eatartemis.com. Consent to marketing texts is not required to purchase or use the Services.
  • Termination of License and Account. If you breach these Terms, all licenses terminate automatically. We may suspend, disable, or delete your Account or access to the Services with or without notice, for any or no reason. If we delete your Account due to a suspected breach, you are prohibited from creating a new Account under a different identity. Following termination or suspension, we have no obligation to retain, store, or provide you data associated with your Account.
  • Injunctive Relief. A breach of these Terms would cause irreparable harm; the Company is entitled to equitable relief (including injunctions) in addition to other remedies.
  • Severability. If any provision is unlawful, void, or unenforceable, that provision will be severed and the remainder will remain in effect.
  • Assignment. We may assign these Terms at any time without notice or consent. You may not assign or transfer these Terms without our prior written consent; any attempted assignment without consent is void.
  • Entire Agreement. These Terms, with our Privacy Policy and any other policies or legal notices posted on the Website, are the entire agreement and supersede all prior or contemporaneous communications and proposals.

13. Contact Us

Artemis Foods, Inc.

1022 Sidonia St.

Encinitas, CA 92024

Email: Guide@eatartemis.com